Showing posts with label queues. Show all posts
Showing posts with label queues. Show all posts

Monday, 30 June 2025

The Queue


There’s a myth that British people like to queue. 

I am sure that there are some of my fellow countrymen who like to stand in a line of people waiting to fulfil a mundane task or perhaps even wish to be rewarded after patiently waiting for the people in front of them. 

But let me tell you one thing: I am British and I bloody well hate queuing. 

It’s not so bad if there are only one or two people in front of me but if the queue has more than ten people you will see this particular Englishman, externally at least, roll his eyes in frustration. Internally I will be cursing, chastising myself for not getting to the queue earlier and generally my mood will plummet. If you are in the queue with me the only sign that you will see of inner self-loathing will be sighs of frustration and trying to look ahead to see how quickly the queue is actually moving. 

If you could read my mind you would be appalled at the language of my inner voice. You would hear me mentally yelling at the people in front of me to hurry up while at the same time cursing the person who is dealing with the queue for not processing people quickly enough. 

Those weird people who actually enjoy queuing say that it gives them the opportunity to chat to people in the queue. Have you ever heard strangers in a queue talking to each other? They aren’t talking about how much they love queuing. They are talking about how much they hate queuing. It’s a walking paradox or more accurately a queuing paradox.

People also say that “Patience is a virtue” and I am a very patient person – unless I am in a queue when all traces of patience are expelled from my brain.

I have numerous examples of being involved in a long queue and things that piss me off about standing in line. Here’s just one – a simple one:

I’ve just returned from Nice and while queuing at airport security, there was a person in front of me asking questions about what he should put in the tray to go through the sensors. 

“Do I have to take my coat off? What about my belt? I’ve got a laptop in my bag, does that have to come out of the bag too? What about my keys? What about my phone? Do I have to take my shoes off? What about my watch and my glasses? And my wallet? And the coins in my back pocket? Oh – and I have some liquids. What’s the upper limit?”

Now these are all reasonable questions because every airport is different and the technology for scanning you and your hand luggage varies. Nevertheless, the queue-hater in me comes out screaming. My inner voice shrieks:

“CAN’T YOU READ? There are signs EVERYWHERE answering all of these questions FOR YOU!” 

This only happens in my head of course, otherwise I would probably be arrested because there are signs warning you about being aggressive or just a very grumpy person in a queue. Outside I appear to be the calmest person in the world but inside I am a ranting monster and a raving lunatic. This is what queuing does to me.

If it were up to me, queues would be abolished. Practically speaking of course that is impossible because queues exist for a reason and they exist worldwide. 

I have no answers. Queues are sadly a part of life and are inevitable. 

However, there is one British stereotype about queuing that I embrace whole-heartedly. And that is when I see somebody trying to jump into the queue. British people HATE queue jumpers and the usual so-called polite and reserved Englishman will act immediately if he thinks somebody is committing the cardinal sin of queue jumping. 

Here’s an example of a subtle technique used that Englishmen would react to instantly. This is highlighted by Larry David, an American, but the principle is the same:

Such behaviour in England is wholly unacceptable and can cause outrage. 

For example, we had a couple of minor celebrities called Phillip Schofield and Holly Willoughby who, at the time of the Queen’s death, were generally quite well-liked and respected (not by me but that’s a different story).  They had a TV magazine show called “This Morning” that was very popular. 

It all threatened to fall apart for them when they committed the cardinal queuing sin. The queue in question was to see Queen Elizabeth II lying in state and the length of the queue was enormous. Famous people mingled with your everyday Brit just to pay their respects and queued for more than twelve hours. 

Imagine that: QUEUING FOR 12 HOURS! 

However, Schofield and Willoughby used their “job” as an excuse to jump the queue and many people caught them on camera doing just that. There was complete outrage throughout the country. Many avid viewers of their show threatened to boycott the pair of them and for a time it looked like they were going to lose their jobs. 

They were forced to apologise:

Queuing is bad enough but having to queue while driving takes it to a new and higher level. And queue jumpers in this situation are treated as if they are beneath contempt. 

Picture the scene. You are driving on a three lane motorway and two of the lanes are blocked or closed a couple of miles ahead. This means that everybody in the two closed lanes has to merge into the one open lane. There is usually ample notice so the right thing to do is to gradually edge over to merge. People in the open lane acknowledge this and are quite happy to let people merge in gradually. However, there are some people (and let’s call them by their true name – arseholes) who decide that they are going to avoid the queues to merge and just rush down to the blockage itself and merge there thus avoiding most of the queue. This is a crime that should be punishable by law in the eyes of most people and as soon as people in the queue recognise what is happening, they all band together to stop the arsehole from merging. 

Similarly this can happen if people try to avoid queuing for a turnoff by waiting until the last minute to join those who have been queuing for ages. At this point road rage can definitely enter the equation and you can see some of the reactions if you look up queue jumping cars in Britain, where people post dashcam footage to name and shame the drivers. 

Queue jumping seems to be more rife abroad. I was in Crete many years ago and queuing to get on a boat when all of a sudden a bunch of Germans tried to push in at the front as if there were no such thing as queue etiquette. They were quickly dispatched to the back of the queue by a rather angry English lady at the front. 

This is what queuing does to people.

Next time you are in a queue try thinking about being in the queue with me. You will see a calm person queuing in an orderly fashion, occasionally rolling his eyes or sighing. If you try talking to me I will say something like “I wish this queue would hurry along.” But know that my inner hulk is raging. Thankfully nobody will ever see that inner hulk nor will you hear me reciting the lyrics in the following song. I hate queuing but I will never be a queue jumper:




Tuesday, 8 January 2013

Flying In A Blue Nightmare



I’m so tired, tired of waiting, tired of waiting for … EVERYTHING TO DO WITH FLYING!

Mrs PM and I have just returned from a New Year trip to Tenerife and as I was standing, hanging around yet again, I started to think about how much time I waste waiting for things that I really shouldn’t have to wait for, increasing my frustration exponentially.

If only I could get to foreign soil without having to fly there!

Let’s take a return flight from Manchester to Tenerife as an example of why flying is an exasperating experience for me. For the outbound flight, our tickets told us that we needed to arrive at the airport a full three hours before our flight.

THREE BLOODY HOURS!

At this time of year, apparently, there are a lot of travellers so the strain on airport security is immense. Or so we are told. Nobody seemed to tell the staff at Manchester Airport.

Manchester Airport security is currently under scrutiny because of a major security flaw. I am not making this up.

In July, a young child of 11 managed to sneak aboard a flight to Rome and was only noticed once the aircraft was in the air. He managed to sneak through the airport security without a boarding pass and actually get on board the aircraft itself.

Read about it here.

Consequently, staff at Manchester Airport have been severely reprimanded and have had to become extra vigilante. The result; yet MORE ways to infuriate me.

We had already checked in online for our flight but that didn’t help us one bit. The bag drop queue was immense and as I stood like an idiot, desperately frustrated and frantically trying not to rant, I began to wonder about why checking in online makes things quicker. I don't believe it does.

It took an age to meander through to the departure area, having to remove anything metallic, including my belt, watch, cash, keys, phone etc. What usually happens is I forget something and end up setting off the alarm and have to endure being patted down by a burly security guard who enjoys the experience as much as I do, i.e. not at all.

The exception to this is China, where I have been groped and prodded by a very angry and serious looking female security guard who was about half my height. She treated me as if I had set the scanner off on purpose.

Back in Manchester, the staff didn’t appear to have noticed that this was a particularly busy time to travel. Not all of the security desks were manned and, pretty soon, I was joined by hundreds of kindred spirits, each one grumbling openly about the lack of progress and the possibility of missing their flights.

Having made my way through the security, I then had to get dressed again (belt, watch etc.) before entering the departure lounge in search of food, while pondering why I had to get up at 4am to catch an 8:30 flight when I live approximately 20 minutes away from the airport.

Guess what? Yes – that’s right. I had to queue to get breakfast, and wait for the gate to be published.  Yet more bloody waiting and hanging around. The staff in the airside shops must be equally frustrated because by the time passengers make it through security, they only have five minutes before they have to board their flights.

And when you arrive at your destination, depending on where you land, the waiting just continues. The first problem is usually the immigration queue. Why are there only ever two immigration officers there when five packed flights have just arrived?

In Europe this isn’t so bad because as a European I can wave my passport at the guy and away I go. In places like America, the inquisition takes so long that I have to bite my lip to stop myself from saying:

“I’m in the United States of America to complain about the length of time it takes for any foreign national to get INTO your bloody country. Oh – and by the way! HAVE A NICE BLOODY DAY!!!”

I fear I would be marched off to jail fairly quickly if I did. Knowing my luck I would be deported and have to queue for hours to leave again.

After the humiliation of immigration, comes the free-for-all known as collecting your baggage. Usually, the queues from immigration are so slow that one of two things happen.

Either …

You have spent so long trying to convince the immigration official that you are here on holiday and not to spy in his country, that by the time you get through, your carousel is full of bags from the next flight and your luggage has been confiscated because you didn’t get through in time to collect it.

Or …

You actually get through quickly and then wait for an hour for the baggage handlers to unload the aircraft and dump your bags on the carousel.

When we returned to Manchester on Saturday, we had to wait for an hour for our bags and I was ready to commit grievous bodily harm.

On other occasions, I have had my luggage shifted into a holding room because immigration took so long. In South Africa, I arrived along with six other long haul flights, to find that only three immigration desks were open. I almost completely soured UK South African relations.

Of course, there is a third possibility. Your bag may not arrive, particularly if you have had to transfer. This is the most frustrating of all because you end up standing there like a lemon as all of the other passengers collect their bags and bugger off with a relieved smile on their faces, while you break down and start sobbing because you are in a foreign place and all of your clothes for a three week business trip are on a flight to the other side of the world, and you realise that you have no spare underwear in your hand luggage.

I love travelling but the frustration of waiting and waiting around at airports threatens to turn me into a primeval, subhuman Neanderthal.

Can I please ask all of you science boffins out there to do me a favour?

Please, please, PLEASE hurry up and invent the Transporter they use on Star Trek.

I am sick and tired of waiting for you guys to pull your fingers out.